News and information

We’ve developed a handy tool that’ll tell you the payment status of your invoices in seconds – it’s the My Plan Manager invoice tracker.

We share some simple and practical ways to help you understand your funding, feel more confident using it, and stay on track to make the most of your plan.

We’ve found 14 of the most important and commonly used NDIS terms, explained their meaning, and outlined where they’re likely to turn up in your NDIS experience.

Even when things feel uncertain, there are still parts of the NDIS that remain firmly in your control. And sometimes, just remembering that can help things feel a little more manageable.

We unpack an ACCC report that highlights concerns around misleading language in NDIS advertising.

This article breaks down five core business principles every provider should have in place to build resilience, support consistent income, and continue delivering high quality, participant focused services into the future.

The National Disability Insurance Agency (NDIA) is rolling out a new way of working out your funding and putting your plan together. It’s known as new framework planning.

In this article we break down what funding periods actually mean in day to day life, why they can be tricky to manage, and what you and your providers need to be aware of. Understanding how funding periods work can make a real difference in keeping supports running smoothly.

An Australian Competition & Consumer Commission report on the NDIS has confirmed what many participants and their families have experienced – long delays, faulty goods, and poor communication – and it says that shouldn’t be considered ‘normal’ for the NDIS.